Since April 22nd, 2026, the Canada Border Services Agency (CBSA) has been experiencing IT system issues that impact all parties transmitting data via Electronic Data Interchange (EDI) and the eManifest portal, which may impact the clearance of your shipments into Canada. These delays are due to CBSA system performance and are outside the control of freight forwarders, customs brokers, and service providers.
There are significant delays in outbound messages, including acknowledgements, reject messages, and release-related notices (e.g., RNS and completeness notices). Current delays are approximately 1–3 hours for inbound processing and 8–13 hours for outbound messages. In some cases, shipments may remain in “Updating” status within the eManifest portal.
These system delays may result in delayed customs clearances and cargo release, leading to additional costs such as air storage, ocean demurrage, terminal charges, and yard storage fees. At this time, CBSA has not provided an estimated time for resolution.























