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OIA’s DTC Fulfillment Center Shortens Delivery Times

(Cleveland, OH) - OIA opens fourth Direct-to-Consumer (DTC) fulfillment facility located in Hebron, KY, reducing delivery cycles by as much as 2-3 days.

27 September 2017

Fulfillment center location pin on a digital map.

The 80,000-square-foot Hebron location is a quality solution in today’s ultra-competitive world where lead time to the consumer remains critically important.

“The new facility reduces parcel shipping costs while improving delivery cycle time, and there is room for expansion for new clients. Hebron is a great service value for us, enabling us to get orders to customers, throughout the U.S., in 3 days or less. Regular ground shipping rates from a regional location are also substantially cheaper than expediting orders from the west coast.”

– Dante Fornari, Executive Vice President, Global Logistics

UK-based Rapha, a high-end performance roadwear, clothing, and equipment brand, has been shipping products ordered online from its U.S. location in Portland, OR. “The ability to fulfill orders from Hebron will better serve our east coast customers,” says Dov O’Neil, the Head of Logistics for Rapha, “and OIA Global’s expertise and experience in direct-to-consumer fulfillment made them a perfect choice for this next phase.”