COVID-19: Our Commitment to Safety & Service

At OIA Global, we are focused on the health and safety of our employees, while maintaining unparalleled service to our customers. When the World Health Organization declared COVID-19 a pandemic, we set our full emergency response plan into action to ensure our global network, 62 offices in 29 countries, operates optimally and with limited disruption to our customers' supply chains.

How have we already been affected? In January, our employees in the People’s Republic of China were disrupted by the coronavirus outbreak around the start of the Chinese New Year. The majority of these employees are still working remotely on a rotating basis while our operations continue to normalize. More recently, the global spread of COVID-19 led to the closure of our forwarding office in Milan, Italy.

Our thoughts go out to anyone within our communities who are feeling the impacts of COVID-19 and we are thankful that at this time, our employees have remained healthy. To maintain this level of health, our Managing Directors within the Americas, EMEA, and APAC regions are monitoring the status of each office on a daily basis. Many of our branches in EMEA and Americas have moved to Level 2, from 'normal working conditions' to 'optional work from home, if their job allows'.

Our emergency response actions are guided by the World Health Organization, the Centers for Disease and Control, and local public health experts. Actions include:

  • A global employee travel ban for non-essential travel
  • Promoting prevention through proper hygiene practices
  • Maintaining a steady supply of antibacterial products
  • Enhanced decontamination cleaning protocols where necessary
  • Advising sick employees to stay home
  • Modifying work policies to be more flexible
  • Sharing our Visitor Statement to ensure visitors disclose health and travel history
  • Helping employees manage their 401K during volatile markets


A sincere thank you to our employees who have shown commitment and adaptability. We’ve been able to find space and with creativity, proactively reroute cargo as a response to widespread flight cancellations. Our Packaging team launched a global client’s optimization program during the peak of the outbreak in China by utilizing an expanded global supply chain and truly innovative work. Further, we’ve provided dashboards to update shifts in availability and production to avoid factory shutdowns.

Let’s continue to move forward together.


About OIA Global

Since its founding in 1988, OIA has grown into a $1.3 billion leader in supply chain management, delivering clients a unique combination of global logistics, packaging design and optimization, and materials sourcing solutions. OIA maintains a worldwide presence in 25 countries, with over 1,200 professionals in 53 owned offices, to deliver innovative solutions that optimize supply chains for customers. OIA is privately owned by Indianapolis-based LDI, Ltd., a family office with more than a century of experience funding and operating high potential, middle-market companies. For more information, please visit and

OIA Global Media Contact 

Madison Erickson
Marketing Manager
T: 503 415 3454