Freight Forwarder, Ocean Imports - Heathrow, UK

Are you enthusiastic, energetic, and ready to hit the ground running? Come and join our team in our new(ish) offices near Heathrow T4. As part of the Operations team in a multinational company, you will be moving freight from all over the world and dealing with all aspects of quoting, forwarding, customs, and 3rd parties through to completion. You will also be involved in sales development and account management. You will experience a variety of languages and cultures and will have exciting opportunities to enhance and develop your career with OIA. It’s up to you where your road takes you in OIA.

Essential Duties and Responsibilities

  • Researching and planning the most appropriate route for shipment
  • Ensuring that our technology platform is used to create and maintain highly efficient processes
  • Negotiating contracts, transportation, and handlings costs
  • Obtaining, checking, and preparing documentation to meet customs and insurance requirements, packaging specifications, and compliance with overseas countries’ regulations and fiscal regimes
  • Liaising with third parties in accordance with customer requirements
  • Arranging insurance and assisting the client in the event of a claim
  • Maintaining visibility and control through all phases of the journey
  • Completing customs formalities or sub-contracting services
  • Effective management of daily tasks, client updates, and milestones
  • Providing quotations to new and existing clients and agents
  • Creating a culture of excellence in the way you provide customer service
  • Developing existing and new business with support from the business development teams and Branch Managers
  • Optimise every opportunity to help the customer and expand our business
  • Strive to never lose a customer due to a service issue

Job Qualifications

  • Previous experience in the freight forwarding industry, specifically Ocean imports
  • Fluent in both written and spoken English
  • A high level of energy with a can-do positive attitude and entrepreneurial spirit
  • Eligibility to work in the UK

OIA Global Logistics is an Equal Opportunity Employer. Our culture is fun, diverse and collaborative. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits. Interested candidates please submit resumes to Please indicate job title in the subject line.