Ocean Export Agent - Cleveland, OH

As an Ocean Export Agent, you will review and process export transactions, including all related activities, for one or more major accounts. You will provide excellent, proactive, and timely customer service. Day to day duties will include preparation of freight quotes, tracking of freight, and processing invoices. The Export Agent maintains a strong attention to detail, while ensuring compliance with all government export and transportation regulations.

Essential Duties and Responsibilities

  • Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service at all times
  • Receive, review, and process high-volume and/or complex export transactions for client(s), including booking, documentation, and billing
  • Process data through the company’s system and submit shipment information to various government agencies as required
  • Check shipments in the warehouse as needed to ensure that shipping documents correspond to the actual shipments
  • Process bills of lading for outgoing shipments
  • Track and review shipping status to ensure timely departure/delivery of freight; enter milestone data
  • Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Air Transport Association and Code of Federal Regulations
  • Create quotations for individual shipments, including estimating prices for the shipper, and selecting transportation companies to use

Qualifications

  • Minimum 2-5 years of relevant work experience handling full-cycle export transactions in the freight forwarding industry
  • A high level of energy and a can-do positive attitude
  • Strong proficiency in Microsoft Office, particularly Excel, Word, and Outlook
  • Excellent verbal/written communication skills
  • Strong attention to detail
  • Familiarity with CargoWise’s Enterprise system a plus

OIA Global Logistics is an Equal Opportunity Employer. Our culture is fun, diverse and collaborative. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits. Interested candidates please submit resumes to jobs@oiaglobal.com. Please indicate job title in the subject line.

OIA Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.